Bake House Bakery brings freshly baked happiness right to your fingertips.
Explore a wide variety of delicious cakes, pastries, breads, and desserts made with love and premium ingredients. We're here to keep your home-delivery experience smooth and sweet.
What you can do in the Bake House app
- Get the full bakery menu based on different days with detailed descriptions.
- View mouth-watering images of baked items.
- Discover new and popular bakery products.
- Order your favourite treats quickly and easily.
- Enjoy a smooth, user-friendly food purchase experience.
- Download now and experience the taste of freshness, anytime, anywhere.
Rotating deals and chef picks.
Chat about delivery or payments.
Popular support paths
Order help
Change a delivery window, update drop-off notes, or cancel before we start baking.
View guideDelivery & tracking
Follow your rider, get ETA alerts, and request a doorstep photo on arrival.
View stepsDaily menus & images
Browse daily lineups with ingredient details and real item photos.
Browse menuRefunds & billing
Dispute a charge, request a refund for a damaged pastry, or update saved payment methods.
See optionsQuick answers
How do I check my delivery status?
Open the Bake House app > Orders > select today's order. You'll see prep, out-for-delivery, and ETA. We text you if the rider is delayed.
Can I change my address after ordering?
Yes, up until your batch goes into the oven. Go to Orders > tap the order > Edit address. If you're locked out, message support and we'll reroute.
What if an item arrives damaged or cold?
Snap a photo in-app and request a fix within 2 hours of delivery. We'll re-send fresh items or process a refund within 24 hours.
Do you store my payment details?
We use a PCI-compliant provider to process payments and do not store your card numbers on our servers. See the privacy policy for details.